What types of cars do you have?
We have a variety of vehicles in our fleet, catering for everyday use and special trips. Whether big or small, manual or automatic transmission, tarred or gravel road use, we've got the right car for your needs.
What type of vehicle class do you have?
We have hatchbacks, sedans, SUVs and 4x4 pick-up trucks.
Do you have stickers on your vehicles?
We have magnetic stickers which can be removed anytime to cater for clients who prefer not to have branding on their cars.
What are your cheapest cars?
Our cheapest vehicles are the hatchbacks. We offer the Nissan Datsun Go and VW Polo Vivo, both of which are highly fuel sufficient.
Which vehicle in your fleet is the cheapest?
The Nissan Datsun Go.
How many days can one rent out a vehicle?
That depends on the client. We charge 24 hour rates.
How much is a car for a day?
Our rates differ depending on the vehicle class you would like to rent out.
Where is your office in Windhoek?
We have a mobile office in Windhoek. We are however ready to deliver the vehicle to you at home, office or any place suitable to both parties.
Are you only based in Windhoek, Ondangwa and Rundu?
No. We can deliver and pick up vehicles all over the country, at an extra cost of course.
What do I do if I am planning to drop off a vehicle in a town without your branch?
Let us know of your intentions well in advance and we will see to accommodating your request.
What do I get charged if I would like to drop off a car in a town that does not have your branch?
Driver pick up fee, fuel, tyre and ware fee.
What do I need to hire a car?
You need to have a valid driver's license, ID, refundable security fee deposit and rental fee before pick up of car.
What happens if I do not have money to fill up my car or get it washed?
After inspection, if the vehicle has no faults, you can use your security fee.
What do I do if I get involved in an accident?
Call us immediately no matter what type of accident.
How can I pay for my rental car?
You can either pay cash, swipe your card, do a direct deposit, Electronic Transfer or pay online via credit card.
What are the credit card requirements?
ID and authorisation of card use.
Is the credit card mandatory?
Can I pay online.
Yes. We have online payment facility via paygate. Link will be provided on request.
Discounts and Refunds
Can I get a discount for a rental?
Yes, you can, depending on number of days and rental season.
Can the rental fee be refunded?
Only in case of early cancellation of two weeks prior to the rental date. If it's a late cancellation, we charge a day's rental.
When do you refund the security fee?
Upon return of the vehicle, after it is inspected and has no faults caused by you, and it is clean and has a full tank of fuel.
How long does it take for the security fee to be refunded?
If you paid cash, the security fee is refunded on the day of drop off. Card payements, EFT's and Direct Deposit transaction are refunded depending on transfer of banks and an administrative fee charge.